Customer Service

Well…what can we say about our customer service other than “no one Tries Harder”

• Need a part urgently – Contact us via email
• Stuck with a particular thread pattern – Bring us a sample
• Stuck with a particular thread pattern – Bring us a sample
• Fancy a cup of tea – pop into one of our trade counters
• Want a Fully Managed Consignment Stock Control System put in place – Easy Peasy
• Need a large amount of screws bagging into small kits – We have it covered
• Would like a Trade Account and discounted prices – Look no further
• Can’t wait to tell us how fantastic and great our service is – We’re all ears
• You’ve been told about our famous ‘on-hold’ music and want to give it a listen – Give us a call and tell us to put you on hold.
• Need to return a part – No worries, e-mail us or ring us
• Only need a small amount of something – That’s ok we have no minimum box quantities
• and anything else you may need…

We can offer all of the above, plus all the usual stuff you would expect from a fantastic bunch of employees at one of the best Fastener and Tooling Supplies companies in the country.

Quite simply put.. we guarantee no one will ‘Try Harder’