Testimonials

What our customers say…

“We have been using Tri-ard since 2009. You always get a friendly and helpful service and quick delivery. They supply us with a range of off the shelf products and specialist items. Nothing is ever too much trouble“
Tony Taylor – Director

“As a regular customer of Tri-ard stainless. I am pleased to say we receive a 100% A-rated service from all the team members. We are always greeted with courteous, friendly staff, always happy to help and offer a great time delivery service. The products are always of the highest quality with reasonable prices. We will continue to use Tri-ard into 2014 and onwards, happy in the knowledge we can rely on the team to help us when needed“
Emma Burbage – Purchasing Dept.

“We have been dealing with Tri-ard for a number of years now. We continue to work with them because of their knowledge, expertise and product range. Best of all they always offer items at a competitive price and always meet our delivery deadlines. We hope to continue working with Tri-ard for many more years to come.“
Pritesh Patel – Operations Manager

“I have always had fantastic customer service from Tri-ard and complete satisfaction with the quality products they supply. Excellent team always helpful and informative. Great personal service I would highly recommend to anyone.“
Sandra Clarke – Buyer

“We have dealt with Tri-ard Stainless since their formation 20 years ago. The longevity of our trading relationship is purely based on their outstanding service. Craig and his team always value our business whether the order is worth £10 or £1000“

“We are continually developing our products to ensure they meet the needs of the industry we serve. Tri-ard have always assisted us with that product development. From allowing us samples of various sizes to try out on our prototypes to making suggestions as to which fastener would be more suitable for a particular application. We simply cannot fault them. Here’s to the next 20 years! “
Joanne Ralph - Sales Manager

“Tri-ard has never let me down. Always helpful, even when you are on holiday! Having been a supplier of ours for many years Craig & his team are helpful, friendly and have always delivered on time every time and always competitively priced. Can’t possibly comment on your looks but your phone manner is excellent and you’re on hold music is pure entertainment, trouble is your never on hold for long enough!“
Helga Amory - Accounts Controller

“I just wanted to send a note to say that I am continually impressed by the excellent service that Tri-ard provides. There have been many times I have requested support from Tri-ard this year, it has been fast and efficient and prices have not reflected the urgency of our demands. It makes a pleasant change to deal with a company that takes pride in providing a first class service and does not use our emergency to hike up the prices. I have no problems at all recommending your company. Keep up the good work and thanks for all your help so far“
Mike Moore - Business Manager

“I have always received great customer service from the team at Tri-ard, every time I speak to a member of staff I seem to learn something new. Whether its information on a particular fixing, an exact spec on a lubricating oil or even a new swear word. They take everything in their stride with that particularly cheerful Willenhall charm. I am also under the impression that they must love the work they do (despite what Marc and Craig say) as with their rock bottom prices its apparent that they won’t be making their millions to retire anytime soon“
Aaron Harbord – Purchasing & Production Planning Co-ordinator

“I would recommend Tri-ard Fasteners because they are only too happy to help and the staff are really friendly and helpful too“
M Plester – Director

“We have had Tri-ard as our preferred supplier for all engineering products for several years and have always found their service to be second to none. A company who will endeavour to supply whatever is required to meet our delivery requirements and all very competitively prices“
Dean Woodward – Director

“We have dealt with Tri – ard for a number of years now and always appreciate how efficient all enquiries and orders are dealt with. The whole team looks after us well and we would recommend Tri -ard to anyone who asks“
Tracey Williams – Purchasing Dept

“We have used Tri -ard for many years and can genuinely say we have been impressed by their service, attention to detail and can do attitude. We find them to be competitively priced and always willing to go the extra mile not only to source any items we require but also to deliver them to us. A friendly, enthusiastic company who we are pleased to use “
Paul Edwards – Director

“I have been dealing with Triard Fasteners for over 10 years and they are our premier supplier of fixings and fasteners. The service they offer is first class and they will endeavour to source all bespoke requirements we may have. The purchasing and delivery process is efficient with free next day carriage on all our consignments. Prices and quality are top notch, what more can I say, try them out and see for yourself “
Richard Hilton – Managing Director

“It’s a pleasure dealing with Triard. Everyone is helpful and nothing is too much trouble. The friendly pleasant nature of everyone you speak to make the phone call a joy, and then when you are put on hold the message always makes me laugh. The service they offer is exceptional with all stock items coming next day and never having to wait more than a few days for items that they have to get in themselves. Not only do they offer a good service but also offer it cheaper than their competitors and will do their upmost to make you savings where possible“
Vanessa Holyhead – Purchasing Manager

“We have used Tri-ard for many years. The delivery times are exceptional, helping us out on various requirements at a few hours’ notice and prices are hard to beat too. The staff are always cheerful and helpful with a vast knowledge of their products“
Samantha Lewis – Purchasing Assistant

“We have always found Tri-Ard Fasteners to be most helpful not only for their everyday fasteners and hand tools requirements, but also very helpful in sourcing the more obscure fasteners that can arise from time to time“
Steve Pittaway – Director

“Being a predominantly yacht interior fit out company, we use a lot of stainless steel fixings and always use Tri Ard as their stock range is so extensive. Also if they do not have something in stock they will do their very best to source it for you. I also use Tri Ard for unsual sizes of brass wood and machine screws. Their knowledge is second to none and no orde10 or 1000, they will try to meet your requirements. It’s always a pleasure dealing with them“
Andy Notley – Design Engineer

Quite simply put.. we guarantee no one will ‘Try Harder’